Deliveries & Returns

Depending on your delivery country, the products ordered and their dimensions, the delivery methods below are available to you.

France - Monaco - Belgium - Luxembourg

  • Standard delivery to Mondial Relay or Shop2Shop by Chronopost collection point , with tracking: €2.90 incl. VAT.
     After dispatch of the order, allow between 2 and 4 working days.
    Free returns when the initial delivery took place in mainland France.
  • Standard home delivery, DPD Predict: € 4.90 incl. VAT.
    After dispatch of the order, allow between 2 and 4 working days .
    Free returns when the initial delivery took place in mainland France.
  • Standard home delivery, Colissimo with tracking without signature: € 8.90 incl. VAT.
     After dispatch of the order, allow between 2 and 4 working days .
    Free returns when the initial delivery took place in mainland France.
  • Express home delivery, Chronopost: €14.90 incl. VAT.
     After shipping, allow between 1 and 2 working days .
    Free returns when the initial delivery took place in mainland France.
    • Home delivery via private carrier: € 3.90 incl. VAT.
      Delivery is made to the foot of your building. Please contact us in advance if you need it delivered to your floor.
       Return costs to be borne by the customer.

    You have 14 days after receiving your order to return your items for a refund or credit note if they are not suitable. You will receive an email notifying you when the refund has been processed.

    If you are in the Paris region, you can also drop off your return directly at our warehouse: 40 allée Gambrinus, Clamart 92140.

    Overseas

    (Guadeloupe, Reunion, Mayotte, Martinique, French Guiana)

    • Standard home delivery, Colissimo with tracking without signature: € 40 incl. VAT.
      After shipping, allow between 8 and 12 working days .
       Return costs to be borne by the customer.

    You have 14 days after receiving your order to return your items for a refund or credit note if they are not suitable. You will receive an email notifying you when the refund has been processed.

    Swiss

    • Standard home delivery, Colissimo with tracking without signature: €35 incl. VAT.
       After dispatch of the order, allow between 3 and 8 working days .
      Return costs to be borne by the customer.
    • Home delivery via private carrier: € 90 incl. VAT.
      Delivery is made to the foot of your building. Please contact us in advance if you need it delivered to your floor.
      Return costs to be borne by the customer.

    You have 14 days after receiving your order to return your items for a refund or credit note if they are not suitable. You will receive an email notifying you when the refund has been processed.

    Europe

    • Standard home delivery, Colissimo with tracking without signature: €29 incl. VAT.
       After dispatch of the order, allow between 3 and 8 working days .
      Return costs to be borne by the customer.
    • Home delivery via private carrier: € 130 incl. VAT.
      Delivery is made to the foot of your building. Please contact us in advance if you need it delivered to your floor.
      Return costs to be borne by the customer.

    You have 14 days after receiving your order to return your items for a refund or credit note if they are not suitable. You will receive an email notifying you when the refund has been processed.

    Rest of the world

    You have 14 days after receiving your order to return your items for a refund or credit note if they are not suitable. You will receive an email notifying you when the refund has been processed.